Personal Data Protection Policy

This Personal Data Protection Policy sets out the arrangements by which BEST BUDDIES – BULGARIA - registered in the Register of Non-profit Legal Persons by Sofia City Court, BULSTAT: 177125715, having its seat at Sofia, 8, Ricardo Vaccarini Str., tel: 02 423 9740, email: : This email address is being protected from spambots. You need JavaScript enabled to view it. - collects, uses, maintains and discloses data collected from users (individually “the User”) of www.bestbuddies.bg (“the Website”). This Personal Data Protection Policy applies to the Website and to the products and services provided by BEST BUDDIES – BULGARIA through the Website.

What kind of data do we collect?

Personal identification data

When you place an order through our Website you may be asked to enter your name, email address and telephone number in relation to the services or resources offered by the Website. Providing your personal data is optional. You can also visit our Website incognito. We will collect personal identification data of you as an User only if you choose to provide such data by completing our Contact Form.

Non-personal identification data

We may collect non-personal data for the identification of our Users whenever they operate at our Website. Non-personal identification data may include browser name, type of computer/device and technical information about the tools by which our Users connect to our Website. Examples of such technical information include the Operating System (OS) and/or the Internet Service Providers (ISPs) used, etc.

What do we use your data for?

Any data or information collected from you may be used for the following purposes:

– Process your request for information about services provided by us;

– Customize your experience with us;
(Your data helps us respond better to your individual requirements.)

– Improve our customer service level.
(Your data helps us respond more efficiently to the requests and requirements of our clients.)

How do we protect your data?

We have introduced security measures to ensure the safety of your personal data when you place an order or when you enter, send or access your personal information.
We do not store your personal data on our servers and/or electronic devices.

Transmission of information through the internet is not an entirely secure way of communication and we cannot guarantee the security of the data which you send to us by electronic means. When you choose to send such data you do so entirely at your own risk.

Data storage period

We will keep your data for 1 (one) year from the date of your explicit consent therefor. In case you withdraw your consent before the end of this period, your data will be deleted from our records.

Do we disclose information to third parties?

We do not sell, trade or howsoever transfer your personal identification data to third parties. This does not include trusted third parties which are our partners in the management of this Website or of our business, or third parties which provide services to you, insofar as these parties have a valid confidentiality agreement with us. We may disclose information about you in order to comply with legal requirements or to protect the rights, property and security of ourselves or of third parties.

Links to third parties

We may, at our sole discretion, include or offer third-party products and services on our Website. These third parties have their separate and independent personal data protection policies. We are not, therefore, responsible for the content or operation of these linked websites. Nevertheless, we endeavor to safeguard the integrity of our Website and welcome any opinion on such linked websites.

Terms of Use

You are also encouraged to visit the Disclaimer and Terms of Use section which set out more detailed arrangements about the use of our Website (www.bestbuddies.bg).

Your consent

Your use of our Website constitutes your agreement with this Personal Data Protection Policy, and with the Disclaimer and Terms of Use. Please do not use our Website in case you disagree with this Policy. However, your continued use of the Website following the publication of any amendment to this Policy means that you accept such amendment.

When you send a specific request using our Contact Form, you are invited to tick the box in the end of the form in order to provide your explicit consent that your personal data can be collected and processed for the purpose of handling your request or order (in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)). If you do not wish to authorise BEST BUDDIES – BULGARIA to collect and process your personal data for the purposes of such request or order, and do not express your explicit consent by ticking the above-mentioned box, the Contact Form will not be sent to us.

Rights of personal data subjects

In the capacity of a personal data subject, you enjoy a number of rights, including the right to access your personal data or have them corrected or deleted (“the right to be forgotten”), to restrict the processing of your data or to raise an objection as regards the processing and/or the portability of your data. The nest paragraph explains how to exercise these rights.

In case you wish to access your personal data or request any correction, deletion or restriction of processing, or to raise an objection to the processing and/or portability of your data, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a clear description of what you wish us to do.

Compliance

We comply and operate in accordance with the Personal Data Protection Act and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). We will not disclose your personal data to any third parties without your explicit consent.

Supervisory authority

The supervisory authority responsible for the implementation of the General Data Protection Regulation in the Republic of Bulgaria is the Commission for Personal Data Protection (CPDP). If you believe that the rights conferred to you by the General Data Protection Regulation have been violated, you can lodge a complaint to the CPDP or to a court having jurisdiction on the matter.

Amendments to the Personal Data Protection Policy

BEST BUDDIES – BULGARIA reserves the right to update this document at any time. Should we decide to change this document, we will update the document version and date. This document was last updated on 18 May 2018.

Contact:

Should you have any questions about this Personal Data Protection Policy you are welcome to contact us at:

Tel. 02 423 9740

This email address is being protected from spambots. You need JavaScript enabled to view it.

www.bestbuddies.bg